Return

To have your return accepted, the product must meet the following conditions:

  1. The product must be unused.
  2. The product must be returned in its original shoe box, along with all accessories, and the Sneak 'Verification' tag must still be attached to the shoe.

Our customer service will respond to you within one business day and provide details about the return process.

If your order included free shipping, the original shipping cost will be deducted from your refund.

Note: If you placed your order via Klarna and wish to exchange the product or choose store credit as your refund method, do not report the return to Klarna, as it is not a cash refund.